Tuesday , January 31 2023

Careers at Clicks – Store Manager

Website Clicks Group

Job Description:

To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Responsibilities:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group’s labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.

Job Requirements:

  • Knowledge of stock, cost, risk and compliance management procedures
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Understanding and application of financial management principles
  • Numeracy skills
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of competency based interviewing
  • Knowledge of people management
  • Planning and organising skills
  • Results and target driven
  • Problem-solving skills

Qualification & Experience:

Job Details:

Company: Clicks Group

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

Apply Here

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