The Production Application Support Specialist supports xTrader and other applications used by CIBIC’s Capital Markets division. The Specialist works with traders to solve technical problems. He or she acts as an advocate for the front office in discussions with the broader technology team.
- Test new application functionality before release.
- Support spreadsheet-based market data and pricing processes.
- Document processes and recurring issues. Share knowledge within the team.
- Perform disaster recovery tests to ensure the resiliency of CIBC’s systems.
- Oversee operations team and vendors during application releases.
- Build strong working relationships with traders, the broader technology team, and external vendors.
- Experience with market data, particularly Bloomberg, would be valuable.
- High-level understanding of computer infrastructure, including TCP/IP networking.
- Broad technical knowledge of Windows and Linux.
- Experience with relational databases and Structured Query Language (SQL). Experience with object databases like MongoDB would be an asset.
- Experience with Microsoft Excel, including Visual Basic for Applications (VBA).
- Familiarity with the lifecycle of a derivative trade including pricing, confirmation, clearing, and settlement.
- Knowledge of financial mathematics, derivative pricing, and risk management (“Greeks”). Experience with commodities and equity derivatives would be particularly relevant.
Vacancy Type: Full Time
Job Location: New York, NY, US
Application Deadline: N/A