Friday , March 17 2023

Costa Coffee Vacancies – Learning Partner

Website Costa

Job Description:

Partnering with the Regional Operations Director (ROD) and Regional People Partner (PP) you’ll create quarterly learning plans which plan out the core curriculum of learning delivery over a quarter.  You’ll map regional KPI challenges to localised learning solutions and plan the learning support for any New Store Opening or renewal in that region.   You’ll be required to deliver Engaging learning interventions using a range of classroom and virtual classroom techniques to embed learning.

Job Responsibilities:

  • Actively calibrate your delivery with other learning partners or trainers through observation and being observed to drive consistency of delivery technique and message
  • Ensure each learner completes all learning including compliance learning in the set deadline
  • Schedule and communicate key dates & locations for workshops using comms channels and working with the Global People Systems team to host workshop dates and bookings platforms
  • Use data and insight to influence the Area Managers to coach and grow their teams
  • Plan and support each Store Manager through the new store opening and renewal programme
  • Develop and maintain a strong working relationship with the global learning team
  • Utilise the 70-20-10 principle in any delivery technique

Job Requirements:

  • Experience of working with global/matrix organizations with complex needs and requirements, ideally within hospitality or retail environments
  • Strong background in L&D, specifically learning delivery – you’re comfortable with facilitating virtually and physically
  • Able to manage a busy work schedule whilst maintaining a quality offer and delivering on time / budget
  • Working with external suppliers and partners
  • Blended learning delivery
  • Creative and adaptable approach to delivery with a learner led approach
  • Good stakeholder management principles across multiple senior stakeholders, with the ability to Influence at all levels

Job Details:

Company: Costa

Vacancy Type: Full Time

Job Location: Edinburgh, Scotland, UK

Application Deadline: N/A

Apply Here