Website David Jones Limited
Key management role reporting to the Head of Retail for Witchery. Responsible for maximising sales and driving effective retail operations for the WA and SA regions. Key focus on driving projected sales, wage percentage goals, fostering a customer service focus culture, people development goals and shrinkage control for the group.
- Makes genuine, authentic connections with customers by applying expert knowledge to each interactionAccountability for the sales, wages, and shrinkage targets for the region.
- Manage stock consolidations for the region to ensure it maximises sales and optimises the gross profit margin.
- Leading by example in the level of customer service required to enhance the image of the company
Has an in-depth understanding of coffee & tea – from farm to flat white.
- Development of the area managers/store managers in the region, to ensure that they are equipped to support our large team across our store network.
- Motivating and guiding Area Managers and their teams to achieve their financial budgets and capitalise on every sale opportunity.
- Recruit high calibre of people into our team that fulfil the company requirements, taking into consideration succession planning strategies.
- Elevates our customers’ in-store experience by providing seamless customer service
- Work with our VM partners to ensure all stores are maintaining visual standards and merchandising stock to maximise sales potential.
- Builds rapport with customers by sharing their passion for hot beverages
Qualification & Experience:
- An excellent communicator who works cross functionally to ensure business targets are achieved.
- Experience in running the retail operations across a multi-site retail environment is ideal.
- Strong business acumen, with the ability to drive commercial success across the region as well as ensuring you foster a positive team culture and environment through continued coaching and development.
- A leader who leads by example and takes time to manage and motivate their team.
- A background in operating at a senior management level within retail.
Company: David Jones Limited
Vacancy Type: Full Time
Job Functions: Sales Management, Store Management
Job Location: Perth, Australia
Application Deadline: N/A