Firstrand Careers – Sales and Service Manager

Job Description:

Job Responsibilities:

• Maximise Business Portfolio cross sell opportunities and strengthen client relationships
• Comply with governance in terms of legislative and audit requirements
• Monitor costs / benefits per campaign/channel. Maintain operational accountability for all campaign execution.
• Plan and execute campaigns successfully and on schedule. Set standards and benchmarks for measuring successful campaign execution.
• Achievement of net profit growth for business
• Plan and manage perform ance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Manage the growth of active customer Account Base to increase client base
• Provide accurate and reliable sales statistics obtained from the Sales members and compile Sales reports and dashboards
• Research Market positioning and develop and optimise market intelligence, new business management, advances and management reporting
• Manage own development to increase own competencies
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress
• Manage existing clients and grow portfolio through making contact and generating leads
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Track, control and influence sales activities with the specific aim to achieve previously determined sales team targets.
• Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team

Job Requirements:

• Experience: 4 years Financial Industry experience
• Preferred Qualification : An appropriate recognized business degree at NQF level 6
• Person must not be an unrehabilitated insolvent

Job Details:

Company: FirstRand

Vacancy Type:  Full Time

Job Location: Port Elizabeth, Eastern Cape, South Africa

Application Deadline: N/A

Apply Here

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