FNB Careers Vacancies – Process Engineer

Job Description:

Job Responsibilities:

• Comply with governance in terms of legislative, audit requirements and internal policies.
• Perform Root Cause Analysis where we experience process breakdowns and develop counter measures
• Maintain a high standard of exceptional service that meets customers’ expectations through proactive, innovative and appropriate solutions
• Identify key metrics for measurement after implementation and report on the results
• Investigate, analyse and develop opportunities into comprehensive business cases with a strong emphasis on efficiency gains, cost savings, improved quality and / or customer experience by developing presentations and present business cases to business stakeholders in order to formalise into a prioritised project / initiative. Optimise processes to execute business case benefits by ensuring that process changes are measured so that unit cost calculations and turnaround times are accurate
• Process design and enhancements within the business to ensure resource and operational alignment with business strategies and optimise processes to execute business case benefits. Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated)
• Deliver on process change identified or requested by business.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Provide handover to the relevant execution team responsible for delivering on approved initiative / project, including training, where relevant Identify process improvements (Cost Savings or efficiency improvements)
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate

Job Requirements:

• Root cause analysis experience
• B.Com, B.Eng, B.SC Eng, B.SC Informatics or equivalent qualification
• Must have at least 3 years process engineering experience, involved with assessing, mapping and optimizing business processes
• Business process management and associated modeling tools, processes and methodologies
• Recognized Process Analysis/Optimization certification or similar
• An understanding of Change Management and its importance in business process transformation
• Experience in facilitating workshops with business users in order to gather requirements, generate ideas and validate designs
• Knowledge of and experience in applying formal business process modelling or business analysis methodologies
• Experience in project managing process improvement/enhancement projects
• Knowledge of and exposure to Business Process engineering, Workflow / Workflow management / Process automation

Job Details:

Company: FNB South Africa

Vacancy Type:  Full Time

Job Location: Sandton, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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