Sunday , February 5 2023

Food Lion Careers – Sales Associate

Website Food Lion

Job Description:

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Job Responsibilities:

  • Identify customers needing assistance and offers to take the customer’s order to their car
  • Adhere to all company guidelines, policies and standard practices
  • Scan customers’ order and handles the payment transaction, per standard practice
  • Follow correct bagging procedures for the correct use of bags by type
  • Unload customers’ groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
  • Check prices quickly and accurately
  • Maintain alertness and calls for assistance when needed to service customers per service standards
  • Avoid personal conversations with other associates when customers are present
  • Ensure the MVP savings center KIOSK is filled with paper and properly working
  • Follow procedures for refunds and error correction
  • Report any register malfunction to the Customer Service Manager or MOD
  • Greet each customer and uses his or her name whenever possible
  • Make every attempt to maintain accurate cash control
  • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
  • Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
  • Ensure work station and front end area of the store has a neat and clean presentation
  • Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Is courteous and helpful to other associates
  • Follow procedures and performs overrides

Job Requirements:

  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
  • Effective communication and customer service skills

Qualification & Experience:

  • High school graduate or equivalent preferred

Job Details:

Company: Food Lion

Vacancy Type: Full Time

Job Location: West Columbia, SC, US

Application Deadline: N/A

Apply Here