
Website Food Lion
Job Description:
Provide quality customer service within the Center Store (Grocery) Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
Job Responsibilities:
- Perform all other duties as assigned
- Courteous and helpful to other associates
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
- Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
- Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
- Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
- Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
- Ensure compliance with local, state and federal regulations
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Understand and follow Food Safety and Workplace Safety guidelines and procedures
- Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
- Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Place only saleable merchandise on the shelves
- Maintain shelf allocations by stocking from tag to tag
Job Requirements:
- Must meet minimum age requirements to perform specific job functions
- Excellent interpersonal, organizational, communication and customer service skills
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use technical information to solve problems
- Ability and willingness to learn multiple tasks and technical requirements of the job
Qualification & Experience:
- High school graduate or equivalent preferred
Job Details:
Company: Food Lion
Vacancy Type: Full Time
Job Location: Greensboro, NC, US
Application Deadline: N/A
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