Tuesday , January 31 2023

Hilton Hotel Job Application – Reservations Sales Agent

Website Hilton

Job Description:

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs.

Job Responsibilities:

  • Respond, positively, to sales inquiries to develop future sales leads
  • Convert, quickly, inquiries into contracted business
  • Provide prompt and efficient service while maintaining the hotels brand standards
  • Identify sales leads, as appropriate
  • Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest’s expectation

Job Requirements:

  • Intermediate computer proficiency
  • A passion for delivering great customer service
  • A highly professional telephone manner and excellent communication skills
  • Tertiary qualifications, or other collegiate-level degree
  • Outstanding administration and organizational skills

Qualification & Experience:

  • Previous experience in a Reservations environment

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Hilton, NY, US

Application Deadline: N/A

Apply Here