Saturday , April 1 2023

Hilton Jobs – F&B Service Manager

Website Hilton

Job Description:

A Food and Beverage Service Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

Job Responsibilities:

  • Recruit, manage, train and develop the Food and Beverage team
  • Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
  • Incentivise team members to maximize sales and revenue
  • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Carry out annual and mid-year appraisals with Managers under your responsibility
  • Be environmentally aware
  • Accountable for monthly stock takes
  • Assist other departments wherever necessary and maintain good working relationships
  • Ensure compliance of brand standards
  • Manage all Food and Beverage Outlet operations
  • Ensure communication meetings are conducted and post-meeting minutes generated
  • Maintain exceptional levels of customer service
  • Manage guest queries in a timely and efficient manner
  • Develop menus with other members of Food and Beverage team

Job Requirements:

  • Ability to comply with all Food and Beverage brand standards
  • Ability to work on your own or in teams
  • Able to meet financial targets
  • Flexibility to respond to a range of different work situations
  • Excellent grooming standards
  • Willingness to develop team members and self
  • Ability to work under pressure

Qualification & Experience:

  • Management and/or supervisory Food and Beverage experience
  • Degree in relevant area
  • Passion for delivering exceptional levels of guest service

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Cobham, England, UK

Application Deadline: N/A

Apply Here