JD Sports Careers – Assistant Manager

Job Description:

In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. Furthermore, in the Manager’s absence, you will be the first point of contact, therefore you will motivate the workforce to drive sales and offer exceptional customer service while exceeding targets and maintaining the standards of the business.

Job Responsibilities:

• Have an understanding of the Customer Service measuring programme, Customer Satisfaction Surveys
• Able to understand and interpret the relevant Oracle reports.
• Ensure that personal appearance and standard of dress for the internal team is in line with company guidelines.
• Utilise in-store devices, ensuring that all team members are driving this at every opportunity.
• Ensure that customers are given considerate and responsible service throughout their visit.
• Ensure that targets are achieved and, where possible, exceeded.
• Deal with inquiries and complaints resolving the issue at the earliest opportunity in a professional manner.
• Confident use of the store’s dashboard to analyse Footfall, ATV and Conversion.

Job Requirements:

• Excellent Time Management skills.
• Strong verbal and written communication skills.
• Retail Management experience.
• IT skills – Microsoft Outlook, Word and Excel.

Job Details:

Company: JD Sports

Vacancy Type: Full Time

Job Location: Glasgow, Scotland, UK

Application Deadline: N/A

Apply Here

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