Website JD Sports
Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervison of all staff while maintaining the standards of the shop floor. Furthermore you will deal with certain managerial processes on a daily basis as instructed by Store Management.
- Provide customers with excellent levels of Customer service.
- Deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales staff is in line with company guidelines.
- Ensure that targets are achieved and, where possible, exceeded.
- Utilise in store devices, making sure that the customer is offered the whole product range.
- Use reports to assist you in product placement of key selling lines.
- Monitor staff service levels in order to maximise store sales.
- Have an understanding of the Customer Service measuring programme.
- Excellent Time Management skills
- Strong verbal and written communication skills.
- IT skills- Microsoft Outlook, Word and Excel.
Qualification & Experience:
- Retail supervisor experience would be advantageous
Company: JD Sports
Vacancy Type: Full Time
Job Location: Leicester, England, UK
Application Deadline: N/A