Sunday , February 5 2023

Jobs at BlackRock – Network Operations Engineer Associate

Website BlackRock

Job Description:

Technology & Operations is the backbone for both the client lifecycle and the investment lifecycle. The group’s Follow the Sun Model ensures that the firm’s operations are consistent and efficient across all investment products, client channels and regions, helping to deliver a superior client experience and drive scalability. Technology & Operations is driven by a global network of Operating Centers of Excellence, which centralizes knowledge and equips support teams with the data and timely information needed to innovate and deliver on behalf of internal partners and clients.

Job Responsibilities:

  • Manage the root cause analysis of identified incidents; conduct proactive network reviews
  • Create and maintain operational support documentation and recommend and implement management and monitoring improvements
  • Formulate daily operational checks and coordinate with the Global Operations Teams for all issues related to the HY complex
  • Provide 2nd/3rd line technical support & incident management for BlackRock’s global networks. Focus for the role will be supporting the firm’s new innovative Corporate HQ in NYC Hudson Yards (HY). You will play a significant role in the deployment and ongoing support for the new state-of-the-art facility
  • Monitoring and diagnosing performance issues and managing operational network maintenance activities and supporting infrastructure changes

Job Requirements:

  • Strong interpersonal skills and ability to build relationships in a matrix managed environment
  • Strong understanding of traffic flow across complex network deployments; able to identify issues from a physical link through to application level.
  • The ability to multitask in a fast-paced environment and execute when under pressure
  • Knowledge of Software Defined Access and segmentation technologies (e.g., Cisco DNAC, ISE) is desirable

Qualification & Experience:

  • Ideally 5+ years’ experience in IT infrastructure operations/ senior support role with strong analytical troubleshooting skills
  • Experience in scripting and programming skills (Python, Ansible, Terraform) highly desirable
  • Demonstrable experience of key networking technologies/vendors including experience of enterprise WiFi solutions

Job Details:

Company: BlackRock

Vacancy Type: Full Time

Job Location: Wilmington, DE, US

Application Deadline: N/A

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