KFC Online Job Application – Customer Service Team Member

Job Description:

Ensure that our guests’ in restaurant experience exceeds their service expectations. Be our KFC Customer Service Brand Ambassador.

Job Responsibilities:

• Executing duties with accuracy, speed and friendliness, including Kiosk interface
• Executing KFC health, safety and hygiene standards
• Serving KFC products that meet the standards
• Ensuring that engagement with the customer is authentic, friendly, high energy and engaging
• Proactive and solutions-oriented to surpass the customer’s service expectations
• Ensuring that the environment is friendly, warm & inviting

Job Requirements:

• Strong interpersonal skills
• Display excellent guest management skills
• Prefered training in Hospitality industry
• Maintain a high and positive energy
• Technically savvy to many various layers : kiosk, deliver, click and collect
• Remain tactful when facing confrontational situation
• High attention to detail
• Ability to communicate in a clear, concise and friendly manner
• Passion for customer service
• Ability to stand/walk and stay focused and alert for extended periods of time
• Passion for customer service
• Display excellent listening and verbal skills
• Minimum 1 year customer facing experience
• Confidence in a customer facing role

Job Details:

Company: KFC

Vacancy Type: Full Time

Job Location: Boksburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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