Thursday , February 9 2023

Kohls Jobs 2020 – Service Associate

Website Kohl's

Job Description:

Creates a friendly and welcoming environment by greeting and offering assistance to customers. You are the face to the customer ensuring they remain the top priority while balancing tasks and routines. Work with the latest technology and innovative solutions. Kohl’s offers flexible scheduling and we train and develop the most talented, motivated teams around.

Job Responsibilities:

  • Solicits, opens and activates Kohl’s Charge applications and loyalty programs
  • Consistently uses the 5 step GREAT program while interacting with customers: Greets and Engages Customer, Requests
  • Credit, Explains Savings, Asks to Complete the Survey and Thanks the Customer
  • Delivers the highest level of customer service through effective problem solving
  • Ensures that all cash handling procedures are done in accordance to policy and procedure
  • “Smiles and Says Hi!” Greets all customers and associates, assists in a friendly, courteous manner and adheres to the “Yes
  • We Can” policy efficiently resolving customer’s questions and requests
  • Complete transactions accurately and efficiently while engaging customers
  • Flexible and willing to cross-train and work in other areas of the store, as needed
  • Able to learn and adapt to current technology to assist customer needs

Job Requirements:

  • Ability to lift 50 pounds on an occasional to frequent basis
  • Regular attendance
  • Adherence to Kohl’s policy and procedures
  • Ability to spend up to 100% of work time standing or moving about the departments. Physical activities include bending,
  • stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis
  • Effective verbal and written communication skills
  • Ability to work as part of a team and interact effectively with others
  • Basic math and reading skills, legible handwriting and attention to detail

Job Details:

Company: Kohl’s

Vacancy Type: Full Time

Job Functions: Customer Service Information Technology

Job Location: Columbus, GA, US

Application Deadline: N/A

Apply Here