
Website Lowe's
Job Description:
The Sales Specialist Flooring serves as an expert, explaining the specifications and features of a product or service to existing or potential customers, with the goal of closing a sale. This associate provides exceptional consultative services to customers and confirms their needs are met before leaving the store. The Sales Specialist Flooring is also responsible for executing orders and projects in their area of focus.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
Job Responsibilities:
- Engaging in safe work practices including the proper operation of store equipment.
- Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and service offerings in support of their project.
- Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
Job Requirements:
Qualification & Experience:
- 1 year of experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plans.
- 2 years of experience identifying and selling products based upon customer needs or plans.
- 2 years of experience in a sales environment with required sales goals or metrics.
- 1 year of external experience in customer facing sales OR 6 months Lowe’s retail experience.
- 1 year of experience entering and submitting customer sales orders, including Special Order Sales.
- High School Diploma or equivalent.
- 2 years of experience following up on outstanding or incomplete customer orders, sales, or installs.
- 2 years of experience in providing customer service including identifying and resolving customer complaints, greeting customers, answering phones, building relationships with customers,
- and thanking customers for their business.
Job Details:
Company: Lowe’s
Vacancy Type: Full Time
Job Functions: Sales, Business Development
Job Location: Morgantown, WV, US
Application Deadline: N/A
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