Tuesday , March 28 2023

Netcare Vacancies – Customer Care Consultant

Website Netcare

Job Description:

The Customer Care Consultant is responsible for answering phones, patient scheduling and registration, patient files and the casualty patient waiting area.

Job Responsibilities:

  • Handling of basic enquiries and taking messages for staff
  • Patient Admissions
  • Telephone Etiquette
  • Attend to patients / customers / visitors both telephonically and in person in a professional manner
  • Screening telephone calls or transferring them to other members of staff
  • Assist patients to accurately complete appropriate forms and documents for the required information

Job Requirements:

  • Computer Literate
  • Knowledge of medical aids

Qualification & Experience:

  • 2 years’ experience in frontline reception in a clinic/hospital environment
  • SAP experience
  • ME + experience

Job Details:

Company: Netcare

Vacancy Type: Full Time

Job Location: East London, Eastern Cape, SA

Application Deadline: N/A

Apply Here