Saturday , April 1 2023

Pioneer Foods Jobs – Call Center Specialist

Website Pioneer Foods

Job Description:

PepsiCo Foods North America (PFNA) is PepsiCo’s leading the $18 billion snack and convenient foods business that includes Frito-Lay North America (FLNA) and Quaker Foods North America (QFNA). Our PFNA Human Resources team is at the core of leading our company’s response to COVID-19 and the impact to our business and people. Our #1 priority is and will always be to ensure the safety and wellbeing of our associates.

Job Responsibilities:

  • Gather, summarize and report on COVID-19 related issues and leaves.
  • Follow documented protocols and processes to deliver world class customer service and first call resolution.
  • Conduct intake interviews with employees, communicate with key stakeholders, and perform trace protocols related to COVID-19.
  • Interact with employees (frontline and managers) via phone, e-mail and Zoom in response to COVID related leaves per tracing and return to work protocols.

Job Requirements:

  • Strong proficiency in data entry and Microsoft Office (Outlook, Excel, Teams, etc)
  • This position is limited to persons with indefinite right to work in the United States
  • Willingness to work flexible hours as necessary

Qualification & Experience:

Job Details:

Company: Pioneer Foods

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

Apply Here