Jobs at RBS – Product Owner

Job Description:

As a Product Owner, you’ll be leading the development and continuous improvement of a range of digital feature sets, working with talented designers and engineers to deliver the best outcomes for our customers. You’ll be setting the vision for a whole host of digital features, making sure that we create a world-class digital experience for our customers. What’s more, you’ll take ownership of the digital roadmap and the definition, management and prioritisation of the digital backlog.

Job Responsibilities:

• Driving all aspects of the digital journey, including performance management, service proposition and customer experience
• Working with stakeholders and delivering on KPI’s to inform and monitor the digital customer experience
• We’re looking for someone to support senior management in driving the development of our digital channels’ priorities and investment needs
• You’ll be putting the customer at the heart of our digital channel plans and constantly improving their digital journey
• Making sure that continuous improvements in financial spend is within agreed budgets
• This is an opportunity to oversee the service delivery of our digital channel set, making sure all aspects of our digital customer journey deliver an exceptional customer experience
• Using information relating to customers, business stakeholders, market conditions and business risks to prioritise and deliver improvements to the digital journey

Job Requirements:

• An understanding of the needs of business customers and how we can serve them digitally
• A passion for customer centric design
• Familiarity with digital product management techniques, such as Lean start-up
• A technical background with a fundamental understanding of product, software development and UX
• An overall understanding of technologies across mobile, web and API
• You’ll need the ability to innovate, partner and collaborate with customers and colleagues to implement the best digital experience for our customers.
• Experience or knowledge in at least one of the following: payment schemes, such as faster payments, BACS, CASS; card payments and MasterCard or VISA; payment operations and settlement; FinCrime; accounting and ledgers or banking products and operations

Job Details:

Company: RBS

Vacancy Type: Full Time

Job Location: Derby, England, UK

Application Deadline: N/A

Apply Here

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