Saturday , January 28 2023

Sangonet Jobs – Data Systems Support

Website SANGONeT

Job Description:

The Desmond Tutu Health Foundation (DTHF) is a registered non-profit organisation focused on the pursuit of excellence in research, treatment, training and prevention of HIV and related infections in Southern Africa.

Job Responsibilities:

  • Install, Configure and Troubleshoot printer and fingerprint readers
  • Edit system using MS Power Platform
  • Edit label templates using P-Touch editor software
  • Manage user access Roles and Business units
  • Establish and maintain a knowledgebase for common support topics
  • Procure and assign MS Dynamics licenses and add users to DMS Security group in Azure AD
  • Create appropriate Business Units and Security Teams
  • Tracking and resolution of bugs and other system issues identified
  • Action and resolve all support requests
  • Run queries using MS Dynamics Advanced Find feature
  • Provide developers with error information from browser Development Tools Console
  • Develop project plans where relevant
  • Report blocking points & risks, and escalate to relevant stakeholders for resolution
  • Communicate updates and keep relevant stakeholders informed of progress and status
  • Lead project activities to ensure successful delivery

Job Requirements:

  • Good planning and organization skills
  • Highly analytical thinker with solid problem-solving skills
  • Exposure to mobile application development and/or support
  • Relevant qualification and/or training specific to business or systems analysis
  • Grade 12 with IT Diploma (Tertiary level)
  • 1-2 years’ experience providing functional support in a Customer Relationship Management (CRM) environment (preferably Microsoft)
    Dynamics 365 experience and training
  • Good communication skills (verbal and written)
  • Professional, highly responsive, customer focused work ethic with high quality work outputs
  • Ability to work under pressure and meet tight deadlines
  • Ability to work both independently and within a team
  • Technical proficiency in related Microsoft Products (Power Apps, Power BI, etc.)
  • Driver’s license and own car

Job Details:

Company: SANGONeT

Vacancy Type:  Temporary

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here