Tuesday , January 31 2023

Sportscene Vacancies – Quality Assessor

Website Sportscene

Job Description:

A challenging position exists in the telemarketing department for an analytical yet vibrant individual to join the QA team.

Job Responsibilities:

  • Identify opportunities and provide recommendations for quality and business process improvements
  • Ensuring that the daily, weekly and monthly productivity targets are met according to the department’s SLA
  • Measure adherence to compliance by ensuring fair and minimal variance against the relevant legislation
  • Ensure reports and trends are compiled accurately in line with the specific portfolio
  • Conduct monthly QA communication and calibration session with operational stakeholders
  • Provide feedback on quality related issues and training needs to the relevant stakeholders

Job Requirements:

  • Excellent attention to detail, planning and problem solving skills
  • Intermediate MS Excel skills
  • Be willing to commit to continuous learning
  • Effectively persuade and influence relevant stakeholders
  • Relevant qualification (advantageous)
  • Strong numerical and analytical skills
  • Ability to work in a pressurized and deadline driven environment
  • Excellent written and communication skills
  • Minimum 2yrs Quality Assessor experience

Qualification & Experience:

Job Details:

Company: Sportscene

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

Apply Here