USPS Employment – SALES,SVCS

Job Description:

Functional PurposePerforms distribution and a variety of sales and customer support services for products. Maintains pleasant and effectivepublic relations with customers and others requiring a general familiarity with postal laws, regulations, and procedurescommonly used.

Job Responsibilities:

• Handles and processes customer purchases and returns relating to products and services and may use a point of salesystem. Assists customers with transactions.
• Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensuresdisplay and selling areas, work stations, and storage areas are presentable to customers. Performs routine maintenance onSSKs and mPOS, including trouble shooting.
• Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items ondisplay; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports tothe attention of the appropriate supervisory presence.
• May verify presort and bulk mailings of all classifications, computing and maintaining on a current basis mailers’ creditbalances.
• Checks and sets post postage meters.
• Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.
• May assign and clear accountable items and distribute mail as required.
• Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of thedistribution scheme established for the office, branch or station.
• Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of currentdistribution schemes
• Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of andselling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services; mayuse a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign anddomestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to thepublic regarding postal regulations.
• Provides sales and customer service support by greeting customers and explaining store layout; determining specialinterests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistancethat includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or usingMobile Point of Service (mPOS) to complete transactions (where applicable)

Job Details:

Company: United States Postal Service

Vacancy Type:  Part Time

Job Location: Saranac, MI, US

Application Deadline: N/A

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